Hengguan Investment Co., Ltd. (registered name: 恒冠投資株式会社; referred to as "we", "us" or "our") complies with Japan's Act on the Protection of Personal Information and other applicable laws and regulations and handles personal information appropriately. This policy sets out how we handle personal information provided when you contact us using the contact details published on our website, as well as information recorded when you access this website.
1. Collection of Personal Information
When you contact us by email or phone, we collect the information you provide, such as your name, company name, email address, phone number and inquiry details, by appropriate means and only to the extent needed to respond.
2. Purposes of Use
We use the personal information we collect for the following purposes. Unless permitted by law, we will not use it beyond these purposes without your consent.
- Responding to inquiries, confirming their details and communicating about related matters
- Arranging meetings and business discussions in response to your inquiry
- Preparing and fulfilling contracts if an inquiry leads to a transaction
- Responding to requests and inquiries about the handling of personal information
3. Security Measures
We implement necessary and appropriate safeguards suited to the information we handle. These include limiting access to designated personnel, managing access permissions, preventing the loss of devices and storage media, and guarding against unauthorized access. We also exercise necessary and appropriate supervision over personnel who handle personal information.
4. Retention Period
We retain personal information only for as long as necessary to fulfill the purposes of use or for the period required by applicable laws and regulations. Information that is no longer needed will be deleted or disposed of appropriately.
5. Provision to Third Parties
Unless permitted by law, we will not provide personal data to third parties without your prior consent.
6. Outsourced Processing
If we outsource the handling of personal data to the extent necessary to fulfill the purposes of use, we will select service providers appropriately and exercise necessary and appropriate supervision over them.
7. Processing Outside Japan
If personal data is handled outside Japan, we will review the personal information protection framework and other relevant conditions in the country concerned and implement necessary safeguards. When providing personal data to third parties outside Japan, we will provide required information, obtain consent and take other measures as required by applicable law.
8. Requests for Disclosure and Other Actions
To request notification of the purposes of use; disclosure of retained personal data or records relating to the provision of personal data to third parties; correction, addition or deletion of content; cessation of use or erasure; or cessation of provision to third parties, please contact us by email or phone using the details below. We will verify the details of your request and, to the extent necessary, confirm that you are the individual concerned or their representative, and respond in accordance with applicable law. If we cannot fulfill your request, we will explain why.
9. Contact Details
For questions or complaints about our handling of personal information, inquiries about security measures, or requests for disclosure or other actions, please contact Hengguan Investment Co., Ltd. using the details below.
10. Changes to This Policy
We will review this policy in response to changes in applicable laws or our information handling practices. Updated terms will be published on this website, and we will provide any notices and follow any other procedures required by law.
11. Website access information
The website server records access logs, including IP addresses, access times, requested pages and browser information, to support reliable operation and investigate unauthorized access. The website does not use visitor advertising or third-party analytics services. The administration area uses cookies to maintain sign-in sessions and settings.
Contact details
Company: Hengguan Investment Co., Ltd. (恒冠投資株式会社)
Address: 1F, Sanko Building, 1-2-13 Kanda Izumicho, Chiyoda-ku, Tokyo, Japan
Representatives: Jiang Xing / Lin Chun
Email: co.ltdhengguantouzi@gmail.com
Phone: 090-9543-5300
Effective date: October 14, 2026